Frequently Asked Questions

Straight answers to the questions we hear most — pricing, payment, policies, and what to expect. Don’t see yours here? Just ask.

Pricing & What’s Included

What’s included in the 3-Hour Mirror Photo Booth Package?

Our single package is $1,000 flat: 3 full hours of photo booth operation, the current mirror photo booth, a dedicated on-site attendant, and a digital photo gallery delivered within 3–5 business days after your event. Setup and breakdown are handled by our team and don’t count against your 3 hours.

Are there any hidden fees?

No. $1,000 is the full price for the 3-Hour Mirror Photo Booth Package, with no separate travel fee anywhere within our Miami-Dade/Broward service area. If you’d like additional time, that’s available at $150 per hour, subject to availability.

Booking, Payment & Policies

How does the payment schedule work?

A 50% retainer is due at booking to secure your date, credited toward your total price. The remaining 50% balance is due 14 calendar days before your event.

What is your cancellation policy?

Your retainer is non-refundable once your booking is accepted and your date is reserved, though it stays credited toward your total price. If you cancel after your final balance has been paid, all amounts paid are non-refundable, except where legally required or separately approved in writing by QOQO.

See our full Terms of Service for complete details.

Can I reschedule my event?

Yes — one reschedule is permitted, transferring your existing retainer to the new date, as long as we receive written notice at least 30 calendar days before your original event date (subject to availability for the new date). A request made less than 30 days out is normally treated as a cancellation unless QOQO approves an exception in writing. A second reschedule requires a new retainer.

What happens if severe weather or an emergency affects my event?

If a qualifying event outside both parties’ control — such as a hurricane or tropical storm warning, a mandatory evacuation order, or a venue closure — prevents your event from happening as planned, you may choose a full refund of all amounts paid, or transfer them to a new date if we mutually agree on one, at no extra charge. Neither side is treated as at fault.

The Booth & Your Venue

What kind of photo booth do you use?

We operate a modern mirror photo booth. Rather than lead with equipment specs, we focus on what matters most: photo quality, professional event presentation, and a dedicated attendant running things smoothly at your event.

How much space and power do you need?

Our mirror photo booth can operate indoors, or in a covered outdoor space with adequate weatherproof protection — uncovered outdoor setups aren’t possible. Venue access needs to reasonably accommodate a heavy photo booth; ground-level or elevator access is strongly preferred. If your venue has significant stairs, long carry distances, or limited loading access, just let us know when you book so we can plan accordingly. For safety, our team always has final say on setup location and may need to pause, relocate, or adjust if conditions require it.

Do you charge extra for travel?

No separate travel fee anywhere within our Miami-Dade and Broward County service area — it’s already built into your package price. We’re also glad to travel to surrounding South Florida areas when it’s a good fit for your event; just contact us with your event location and we’ll let you know if travel is available.

See our full service area.

Your Photos

Who owns the photos from my event?

QOQO Productions retains copyright of event photographs, and you receive a broad personal-use license — print them, share them, post them to your own social media, and keep them for good.

Will my photos be used for advertising or marketing?

Only with your separate, explicit permission. Using our photo booth doesn’t automatically give us the right to use your photos for marketing — that’s a separate opt-in, never assumed.

Still Have Questions?

We’re happy to help. Reach out and check availability for your date.

Check Availability